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Blogs · Issue 13 · 2026
Written by the team that ships it: broker workflows, MuleSoft patterns, compliance posture, and what actually held up in production.
APRA has introduced historic debt-to-income (DTI) lending limits and a new three-tier banking framework. Discover how these structural changes impact borrowing capacity and how smart mortgage brokers can turn these regulations into a competitive advantage.
Serviceability assessments, APRA's February 2026 DTI cap, and three consecutive RBA rate hikes are reshaping what borrowers can access in 2026. Here is what mortgage brokers need to monitor right now.
The 2026-27 Federal Budget is reshaping the Australian mortgage landscape. Here is how smart broker firms are building resilience and growing their business right now.
By Deepti Surve
Why Proving Consultant Skills Matters - Even for Developers The Salesforce job market is competitive, with thousands of professionals vying for the same roles. Having the right technical skills is essential - but how…
By Kinjal Patel
Introduction The importance of artificial intelligence (AI) is evolving fast, prompting customer experience supervisors to accelerate its implementation within their contact centres. Recently, the phrase “agentic AI”…
By Rajitha Manthapuri
In this post, I will discuss the benefits of utilising a Sandbox for CRM analytics projects, and I’ll also explain how to set it up for better testing. Testing CRM analytics in a sandbox environment is crucial for sev…
By Krish Thawani
December 2025 - End of an Era: Salesforce Workflow Rules & Process Builder Bid Farewell In a recent announcement, Salesforce declared that Workflow Rules and Process Builder, crucial in the realm of automation within…
By Aritri Ganguly
Experience cloud is a platform integrated into Salesforce that helps in creating online communities and digital experiences. An experience cloud is composed of several layers that work together, each layer contributes…
As a Salesforce trainee, discovering the intricacies of Experience Cloud felt intimidating. The wide range of features, customisation options, and the unique architecture seemed to be a challenge to get around. Howeve…
By Inshu Misra
How Salesforce Einstein brings predictive analytics, personalisation, automation, and NLP to CRM - and what that unlocks for sales efficiency, customer service, marketing, and data-driven decisions.
A practical comparison of Salesforce's native integration capabilities against MuleSoft as an iPaaS - components, pros and cons, and when each pattern actually fits.
How Salesforce supports the new remote-work norm - from Salesforce Anywhere to Work.com, Quip, and Meetings - and what it means for hybrid teams, employee experience, and data-driven decisions.
Salesforce's Green Code initiative - what it is, the four pillars (design, architecture, development, operations), the blueprint for sustainable IT, and what it means for Australia.
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