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As a Salesforce trainee, discovering the intricacies of Experience Cloud felt intimidating. The wide range of features, customisation options, and the unique architecture seemed to be a challenge to get around. Howeve…
Krish Thawani
Contributor
As a Salesforce trainee, discovering the intricacies of Experience Cloud felt intimidating. The wide range of features, customisation options, and the unique architecture seemed to be a challenge to get around.
However, throughout the course of learning, I’ve come across a range useful resources that have helped navigate the depth of the platform. Whether you’re completely new or just lacking practical experience, these resources should set you on our way!
What is Experience Cloud?
Experience Cloud is a Salesforce offering designed to improve engagement between audiences by enabling you to build your own online communities. In addition, Experience Cloud revolves around customer and partner portals, providing users with self-service tools, and personalised content.
Curated Resources for your Learning Journey
To enhance your proficiency in Salesforce Experience Cloud, you can explore a range of resources, including official Salesforce documentation, training materials, and engaging community forums. To kickstart your exploration, here’s a curated list for your reference:
1. Trailhead: Salesforce’s free learning platform
These modules and projects will enable you to get a basic understanding of the platform and is great for practically exploring the key concepts. Here are some I used:
2. Examining official Salesforce documentation, use cases, and more - all on the Learn Experience Cloud platform.
Some learning videos to get you started:
Additional Resources to get into the Rabbit Hole
Resources to Build your Practical Knowledge
Once you’ve grasped the fundamental concepts and gained a solid understanding of the platform, you’re ready to dive into practical exercises that offer hands-on exposure to real-world scenarios, enhancing your comprehension.
Utilise Salesforce developer orgs if available. These environments are a safe space for experimenting with different configurations.
If you’ve successfully completed Trailhead modules and Trailmix’s, it is likely you’ve also completed some hands-on tasks. For those seeking additional hands-on experience, the following resources may be valuable:
Embarking on the journey into Experience Cloud doesn’t need to feel overwhelming. By exploring the above resources, you would have laid the groundwork to enhance your learning! Keep in mind: begin with small steps, engage in frequent practice, and feel free to venture into uncharted territories.
Navigating the Salesforce Experience Cloud Learning Curve: A Trainee’s Guide was originally published in builure on Medium, where people are continuing the conversation by highlighting and responding to this story.
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